[Resolved] Ixigo — complaint about train ticket booking | |
I tried to book a train ticket for my husband from kaseragod to Jamnagar 3A but my money deducted from my account and booking not worked.. 2399 rupees gone from my account.. and I tried once again.. that time too the Same amount deducted from my account.. and it's not went worked.. I lost my money from my account twice.. and it's showing that the money will refund within 5days.. today 5th day.. I didn't get my money yet.. I want my money back... Was this information helpful? | |
Jul 15, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jun 12, 2019 Ixigo Customer Care's response Dear Lijimol, Greetings from ixigo! We could not find the booking with the given details. Please share the failed trip ID or failed transactions at [protected]@ixigo.com so that we can assist you. Please write to us at [protected]@ixigo.com for more assistance. Regards ixigo. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
2400
Pending
355
Resolved
1516
View all 2400 Ixigo reviews & complaints
+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
View all Ixigo contact information
maine 25may ko indigo flight ka ticket book kiya tha ixigo se .use maine airline ko call kar ke cancel karwa diya 25may ko but abhi tak mere account me paisa nhi mila hei .
please contect me
my no...[protected]
[protected]