Ixigo — complaint about train ticket booking
LiLijimol Aadityan on Jun 12, 2019
I tried to book a train ticket for my husband from kaseragod to Jamnagar 3A but my money deducted from my account and booking not worked.. 2399 rupees gone from my account.. and I tried once again.. that time too the Same amount deducted from my account.. and it's not went worked.. I lost my money from my account twice.. and it's showing that the money will refund within 5days.. today 5th day.. I didn't get my money yet.. I want my money back...
[Jun 12, 2019] Ixigo customer support has been notified about the posted complaint.
Verified SupportIxigo Customer Care's response, Jun 12, 2019
Greetings from ixigo!
We could not find the booking with the given details. Please share the failed trip ID or failed transactions at [email protected] so that we can assist you.
Please write to us at [email protected] for more assistance.
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