Ixigo — credit shell refund issue pnr - ykysqz

Dear team

I have booked one indigo flight for padmanabh d s from cochin to srinagar via ixigo for 2nd april and it got cancelled due to corona issue. I am not planned to travel in the coming year, so i want the credit shell refunded back to my account. I have contacted indigo flight and they told that it has been refunded to you on 14th june (Reference no-[protected]). Please initiate the refund back to my account as soon as possible.

I am waiting for your reply.
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Dear Customer,

Greetings from ixigo!

Thank you for reaching out to us.

We have initiated the cancellation and raised refund request with the airline. The refund shall be processed by 28th July.

You can reach out to us via www.ixigo.com/help.

Thanks
Team ixigo.

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