[Resolved] Ixigo — error in your app | |
Sir, I am a student and i booked ticket having id[protected]. I wished to book from new delhi to ranchi and it showed me amount of 2500 but when i was directed to payment gateway it showed me 2000 and i booked it. It generated me a ticket from ranchi to new delhi so i want you to correct it or refund my money so that i can rebook it. I need full refund or sector change. Was this information helpful? | |
Dec 20, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Nov 18, 2018 Ixigo Customer Care's response Dear Siddharth, Greetings from ixigo As per your discussion with our team, the flight was searched for Ranchi - Delhi only and ticket has been issued for the same. All your previous searches are also showing for Ranchi - Delhi. That said, we can completely understand that you mistakenly booked wrong flight and have provided you with the best possible resolution. Please refer the e-mail sent by our team. Thanks for your cooperation! Regards, Team ixigo | |
 1 Comment | |
Comments
Our train ticket has been cancelled .they told to wait till 7 days .. 8 days over ..I haven't received refund so make it soon
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