[Resolved]  Ixigo — Failed to get confirmation for my flight booking

Hi Team,

I have booked a flight from HYD - COK(Indigo 6E 6187) for the date 26nov, during the payment process got an error message, but money was deducted from my account and there is no confirmation on it from your side whether it was confirmed or failed.

Kindly confirm the same.

Thanks and Regards,
Harish
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Aug 6, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2020
Ixigo Customer Care's response
Dear Customer,

Thank you for reaching out to us. We can see that the refund has been processed successfully from our end. While refunds are sent immediately from our end, banks may take 7 days to credit the refund to your account. If there is a delay in the refund, we request you to contact your bank.

Thanks
Team ixigo
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