[Resolved] Ixigo — failed upi transaction : acknowledgement not received

Apur Shah

Address:

Ahmedabad, Gujarat, 382481

Dear Customer,

Rs.1149.66 has been debited from account **1679 to VPA [protected]@axisbank on 28-01-20. Your UPI transaction reference number is[protected].

Above are the details of failed transaction.

I am not able to find any customer complain number or email id on ixigo mobile app for booking the complain.
Kindly suggest to resolve the issue and get my money back

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Mar 1, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2020

Ixigo Customer Care's response Hi,

Greetings from ixigo!

We are sorry for the trouble caused. We are not able to find any details. Request you to please share your exact e-mail and contact number with which you were logged in at the time of booking.

You can email us the details at [protected]@ixigo.com.

Looking forward to your response.

Regards,
Team ixigo