Ixigo — false and incomplete information

Priyansh_123

Address:	Durg, Chhattisgarh, 490020
Website:	IXIGO

I booked a round trip from turin (Italy) to mumbai (India) from ixigo which goes via london.
My complaint is that :
1) why ixigo provide flights via uk borders if the person is going to travel from europe to india without providing information alert about the transit visa.
2.) ixigo never showed me a notification or alert for the transit visa i will require for travelling through uk so in that case false service.
3.) ixigo talks about customer satisfactions and does this frauds to the customer. Also "without providing any after support".

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Ixigo customer support has been notified about the posted complaint.

Jun 12, 2018

Updated by Priyansh_123 I am a student and I live in turin(Italy), I booked a round trip from Turin(Italy) to Mumbai(India) from ixigo which goes via London.
My complaint is that :
1) IXIGO provided flights via uk borders even if the person is going to travel from Europe to India without providing information alert about the transit visa.
2.) IXIGO never showed me a notification or alert for the transit visa I will require for travelling through uk so in that case false service.
3.) IXIGO talks about customer satisfactions and does this frauds to the customer .also "without providing any after support".

"Now being a student in a foreign country who will be responsible if I catch this flight and suffer any problem in UK just because of this false information and fraud by IXIGO"