[Resolved] Ixigo — flight ticket | |||||
I have booked a ticket for bangalire to visakhapatnam but ince the booking got conformed the sectors got changed (Source and destination got swped) i have booked it in ixigo and the agency is sastiticket and the airlines is air asia. I have been trying to reach them from the second the ticket got confirmed. Airlanes and sastitrip both are saying to contact ixigo its not our mistake. Ixigo dont even have a customer care number. Please help me out on this. I am in a state where i am begging for my own money now. My booking id is jkuz3j Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved | |||||
1 Comment | |||||
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Greetings from ixigo
We'd like to inform you that our team has already replied to your e-mails and have also shared the booking logs with you where in the ticket was issued as per the details selected by you. The flight details are also shown on confirmation page so that you can re-check before the payment. We're really sorry but unfortunately our hands are tied on this one. We seek your understanding in this regard. We'd request you to please cancel this ticket & make a fresh booking.
Thanks for your cooperation!
Regards,
Team ixigo