[Resolved]  Ixigo — flight ticket not confirmed but amount is debited rs 7303

Address:Mysore, Mysore, Karnataka, 570003

There’s no platform to reach out for any help from ixigo.
I don’t find any toll free or customer care contact email or phone number.
How do we get through?
It’s been 3 days and still no refund at all. I needed to book in urgency but failed to get a ticket, such a disappoint.
What is the fault here i don’t understand. Please slove my proble early to early... This is my booking id 2 sep 2019 2 sep 2019 to transfer-
Upi/dr/[protected]/le
Trave/utib/[protected]@axis/ixigo
But ixigo and le travense pvt ltd does not solve my problem i think both service vey poor
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Oct 12, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2019
Ixigo Customer Care's response
Hi Chandrasekhar,

Greetings from ixigo!

We would like to inform you that the refund against the shared transaction was initiated on 2nd Sept 2019 and it takes 5-7 working days for the money to reflect in your account.

Please note that Saturday, Sunday and festival days are not considered as working days.

For any other concerns, please feel free to write to us!

Regards,
Team ixigo!
Complaint comments 

Comments

My mail is : [protected]@gmail.com
I was trying to book ticket on 11th september at 22:48:09hrs. 750.89 was deducted through upi but booking didn't happen. I haven't received the refund yet.

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