[Resolved] Ixigo — for refund against reservation lko to mb | |||||
Sir, I booked a ticket for 10th febuary 2018 from lucknow (Lko) to moradabad (Mb) at abadh assam exp. Train no.-15909. The tickets were confirmed. But due to more than 3 hours of delaying. I tried to cancel all of my tickets from ixigo because it was not directly booked from irctc. The cancellation process showed "cancelation process is not permitted after the journey date." but the train was already late and reaching time 14:58 on 11th febuary 2018 to the boarding station lucknow. Tdr file is also not being processed because of the same issue. Kindly do revert back as soon as possible! Thank you! Was this information helpful? | |||||
Mar 18, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Feb 15, 2018 Ixigo Customer Care's response Hi Hemant, Greetings from ixigo! Sincere apologise for the trouble caused. We have got this checked and will be refunding the amount to your source account in 5 to 7 working days. For any further queries you can always write to us at [protected]@ixigo.com. Regards, Team ixigo | |||||
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the pnr numbers are
[protected]
[protected]
[protected]
the tickets are not confirmed .
how i cancel the ticket ?
please help me.
p.subramanian