[Resolved] Ixigo — half refund

Jhon02

from Mumbai, Maharashtra

Address:

Sony world junction ,one Co. work,koramangala, Bangalore, Karnataka, 560034

I would like to complain about my booking. I booked 2 tickets from ixigo i complained about 1ticket already now my another ticket please check it too only half amount i got by your mistakes. The rights are on my side so you should refund full amount to my account as possible as you can i'm submitting all the proofs you want please try to refund my full amount to my account

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Sep 14, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2019

Ixigo Customer Care's response Hi,

Greetings from ixigo!

Please note against the shared PNR refund is processed as per IRCTC policy only and same shall reflect into your account within the stipulated time.

In case of any other assistance do write to us at [protected]@ixigo.com.

Regards,
Team ixigo!