[Resolved] Ixigo — I did not receive my ticket

Sura7393

Address:

Jaunpur, Uttar Pradesh, 222202

I tried to book a plain ticket from your app but i didn't got any confirmation message or any pnr number, even after deduction of money from my bank account. After succe ssfully paying money through, google pay to ixigo. [protected]@hdfcbank, i got website error page. But i didn't got any ticket but still my money got deducted. So kindly refund my money back.

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Feb 12, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2020

Ixigo Customer Care's response Hi,

Greetings from ixigo!

We are not able to find any details. Request you to please share your exact e-mail and contact number with which you were logged in at the time of booking.

You can email us the details at [protected]@ixigo.com.

Looking forward to your response.

Regards,
Team ixigo!