[Resolved]  Ixigo — I'm complaining about the fraud

Address:Surat, Gujarat, 394107
Website:www.ixigo.com

On 05-05-18 i booked ticket from bhopal to surat i proceeded to the payment but after my money deducted from my account i didn't receive any ticket ixigo app redirected me to its home screen please provide me refund you are not even concern regarding your customers problem was it my fault that i trusted your application i have seen many complains of yours plz provide refund
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Jun 12, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
May 09, 2018
Ixigo Customer Care's response
Hi Bittu,

Greetings from ixigo

We'd request you to please send us a brief query of your concern along with your registered email id & phone number at [protected]@ixigo.com. We'll swiftly look into it and address your concern. Please be assured that your amount is completely safe and will be surely reversed to your account if booking failed.

Thanks for your cooperation!

Regards,
Team ixigo
Complaint comments 

Comments

I was booked train Feb 4.. the booking was failed.. but amount not credited till. Without my permission ixigo was sending amount to freecharge.. ixigo cheating the customer's.. I'm not happy to U.. kindly refund my money don't irritating customer

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