Ixigo — INDIGO Flight ticket refund

Sir/Mam,

We have booked the following INDIGO Flight tickets through ixigo website on 10th April 2021.
1. PNR No. FGY4WI (a) Dehradun to New Delhi - 6E 2685. JOURNEY DATE 12 JUNE
and (b) New Delhi to Coimbatore- 6E 5412 journey date 12 JUNE
TOTAL FARE - Rs, 10, 564/-

2. PNR No.MGBY9V (a) Coimbatore to New Delhi - 6E396 Journey date 4th June
and (b) New Delhi to Dehradun 6E 2042, journey date 5th June.
Total fare - Rs.11, 010/-

All of the above flights were cancelled from your side and the refund of the same has not yet received.

According to the reply and direct contact INDIGO confirmed that our ticket refund have despatched to the agent Chandni travels.
But we don't know anything about such a travels and we had booked the ticket directly online through IXIGO.
Kindly do the needful to get our refund despatched to my account, through which I remitted the amount.

Thanking you,

yours faithfully