[Resolved] Ixigo — Issue related to refund | |
TDR been filed on 03/07/2019 refund has been made by IRCTC on 03/08/2019 but refund amount is not yet credited to bank. PNR Number [protected] TDR refund case has been registered with NUMBER :[protected] on[protected] I have messaged in this regard in IXIGO app but issue not resolved till today Further there is no support service to talk with help desk except have to chat with autochatbox where queries are not getting resolved I have mailed to IRCTC help desk but they are replying that amount is refunded so now the issue is with the service provider agent ie., ixigo through which ticket was booked Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Aug 25, 2020 Ixigo Customer Care's response Dear Shravan, We have sent you an email requesting some details. Please reply to the same email and shared the required document for us to proceed further with your refund. Thanks Team ixigo | |
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