[Resolved] Ixigo — I've been not refunded

Megha Sharma95

from Mangalore, Karnataka

Website:

Ixigo.com

I wasn't able to book a ticket and my balance of 1590 was deducted from the account... It's been 2 weeks still there's no refund.. Pls refund back...
I've tried contacting them since 2 days...
I've mailed them so may times but there is no reply at all.. It's not the way you guys keep ur customer updated... Please do reply us fo our queries. And refund me back...

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Aug 20, 2018

Complaint marked as Resolved

I had written my complaint @ 11 in the morning in this site... I've been struggling since 3 days for my refund issues.. I had mailed ixogo n I had never got any reply by them... N after I added my complaint in this site.. they replyed me through email @ 1 in d afternoon... By evening I've got refunded.. thank you so much... 😊 Luv the site

Ixigo customer support has been notified about the posted complaint.

Aug 20, 2018

Updated by Megha Sharma95 Please refund me back as soon as possible

Aug 20, 2018

Updated by Megha Sharma95 Thank you so so much... It's such a useful site for someone who is struggling for refunds and other issues...
I've been refunded... 😊

Verified Support

Aug 23, 2018

Ixigo Customer Care's response Hi Megha,

Thanks for the update.

For any further assistance please do write to us at [protected]@ixigo.com.

Regards,
Team ixigo.

Jun 07, 2021

Updated by Megha Sharma95 We booked the flyt from Paytm, why do I write the complaint to ixigo..

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Comments

Joy Bhowmik

from Agartala, Tripura

I have cancelled my ticket From agartala to Shilchar 14 august 2018. Ixigo said that money will be refunded within 6 days but still i have not receive money .If this kind of things happened with us how we will believe in ixigo these is totally out of control.