[Resolved]  Ixigo — money deducted but ticket not generated

Hello
I tried to book a ticket of her airways from new delhi to chennai on 24/04/2018. The flight number was 9w 739and the departure date was 14/06/2018. The required money ₹3954 was deducted from my bank account but i did not get any ticket or confirmation from either ixigo app or jet airways. Please look forward to this problem because it is really freaking me out.
P. S. I had tried ixigo for first time and if this issue is not resolved immediately then i won't be able to use this app for next time. Thank you
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May 25, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo

We'd request you to please send us a brief query of your concern at [protected]@ixigo.com so that we can address your concern quickly.

We'll look forward to hear form you!

Regards,
Team ixigo
Complaint comments 

Comments

I booked ticket for 5 people from guwahati to NJP on 11.04.2018 order id:IXITR[protected]... The booking was not confirmed but the money was transfered and it was said that it will be refunded within 5 days but its 9 days now and its still not refunded please do the needful soon
Please sir my many refund debit card
Hi..I booked 6 tickets from Secunderabad to Vijayawada booking is cancelled kindly refund money, as early as possible

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