[Resolved] Ixigo — Money deducted from bank account but did not receive any ticket.

[Resolved] Ixigo — Money deducted from bank account but did not receive any ticket.

B Biswa12345 May 1, 2021 This thread was updated on May 1, 2021

I booked a bus ticket from asansol to kolkata on 10th January 2021 at 8:17pm through the Ixigo app. An amount of Rs. 436 was deducted from my google account but in the ixigo app it is showing "No transaction yet". No ticket was provided to me. I am providing all the necessary details. Please treat this as urgent and refund my money. UPI Transaction ID :[protected] Paid To : Le Travenues Technology Pvt. Ltd upi id : ixigo.[protected]@indus Paid From : BISWAJIT NANDY upi id : [protected]@oksbi Google transaction ID : CICAgKCz5urcGA Please treat this as urgent. I really need my money back. I am attaching the required screenshots as proof. Please +3 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jan 13, 2021 Ixigo Customer Care's response Hey, Your amount is completely safe and will be auto-refunded within 7 days if the ticket is not issued. Please share the details here: www.ixigo.com/trainhelp so that we can assist you quickly. We're looking forward to your response. Thanks Team ixigo
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Deep Chand Singh

Mai 18 March 21 ko Delhi to Gorakhpur jane ke liye ticket, 9 March 21 ko book kiya tha mere gogle pay account se paisa kat gaya lekin ticket nahi book hua. Costumer care se chatting kiya to bole ki 1 week me paisa aa jayega lekin abhi tak paisa nahi aaya.