[Resolved] Ixigo — money deducted from the account but tickets have not been booked | |
Hello I tried to book a ticket of air india from chandigarh to pune on 21/01/2018. The flight number was ai813 and the departure date was 28/03/2018. The required money ₹4092 was deducted from my bank account but i did not get any ticket or confirmation from either ixigo app or air india. Please look forward to this problem because it is really freaking me out. P. S. I had tried ixigo for first time and if this issue is not resolved immediately then i won't be able to use this app for next time. Thank you Was this information helpful? | |
Feb 22, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jan 22, 2018 Ixigo Customer Care's response Hi Pranav, Greetings from ixigo We are unable to find any details of your booking. Kindly send us a brief query of your concern via the Feedback option in left app menu. It will help us to address your concern quickly. We're looking forward to hear from you. Regards, Team ixigo | |
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Payment done through my friends debit card, money debited from bank account. Till dated no refund is received. Please do the need full.