[Resolved] Ixigo — money deducted, ticket not booked

[Resolved] Ixigo — money deducted, ticket not booked

M Mohan Loganathan from Delhi, Delhi Apr 27, 2022 This thread was updated on Apr 27, 2022

Sir, I tried booking tickets from Bangalore to Chennai on Oct 1, 2019 and while booking I made payment through Amazon pay . My money got deducted and no tickets been generated Amazon had confirmed that money is successfully transferred to ixigo account I couldn't find the transaction in app and don't know how to get refund of Rs.1939 Am unable to contact customer care of ixigo and helcenter doesn't load in their mobile application Appropriate response wud be appreciated +1 photos Was this information helpful? No (0) Yes (0)
May 29, 2022 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Oct 03, 2019 Ixigo Customer Care's response Hi Mohan, Greetings from ixigo! We wish to inform you that refund of Rs 1939.41against the shared booking attempt has already been initiated and same shall reflect into your account in 2-3 working days. For any other assistance please do let us know. Regards, Team ixigo! Oct 15, 2019 Updated by Mohan Loganathan The compliant is been addressed immediately and refund is recieved the next day...thanks for the prompt response ixigo team Verified Support Apr 27, 2022 Ixigo Customer Care's response We trust this was resolved, for any assistance please reach out to us via www.ixigo.com/help
Add a Comment	Share
Submit Close