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[Resolved]  Ixigo — money deducted via phonepe, transaction successful but ticket not booked

I was booking flight ai 408 which was scheduled at 12:20 pm on 23rd september.
I did transaction from phonepe. Transaction completed but i didnt got any email confirmation and in apps it's showing no transaction done yet. No booking has been done.

Afterall, my payment has been done. I mean money got deducted from my account but i didnt got any tickets.

Sir please help me out of this.
I will be very thankful to you.
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Aug 7, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2020
Ixigo Customer Care's response Dear Customer,

In case of booking failure, the payment is auto refunded within 7 days.

Please reach out to us via www.ixigo.com/help in case you have not received the amount.

Thanks
Team ixigo
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