[Resolved] Ixigo — no refund received

[Resolved] Ixigo — no refund received

K Krishna219rn from Firozpur Jhirka, Haryana

Sir/madam This is to inform you that i made a transaction on 4th feb 2019 costing rs. 9551 for booking 5 3ac train tickets from jaipur to hyderabad deccan for the train "jp hyb sf exp train no. 12719". But due to some probable technical errors, i haven't received the ticket nor any confirmation regarding booking, but money has been deducted from my bank account. There were five attempts made by me and there are 5 corresponding order id's generated. There is a little confusion in knowing for which order i'd the amount has been deducted. The order ids are provided below. I, therefore, request you to initiate the refund process as early as possible. "please do check all the 5 order i'd s" I mailed couple of times at [protected]@ixigo.com but no reply +2 photos Was this information helpful? No (0) Yes (0)
Feb 13, 2019 Complaint marked as Resolved Got the refund within the promised time Ixigo customer support has been notified about the posted complaint. Verified Support Feb 10, 2019 Ixigo Customer Care's response Hi Krishna, Greetings from ixigo! Thank you for writing in. Please be informed refund of Rs 9550.72 against the failed booking attempt has been initiated and shall reflect into your bank account within 3-4 working days as per bank refund policies. Rest assured! Your money is safe and will surely be refunded to your bank. For any other assistance please write to us at [protected]@ixigo.com. Regards, Team ixigo.
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