Ixigo — non crediting of amount of credit shell already issued by indigo airlines

Address:

Indigo Airlines Second Floor, Veritas building Sector 3, Golf Course Road Gurgaon

I have book air ticket of indigo airline from dibrugarh to new delhi on 21 may 2020 for dated 01 jun 2020 through ixigo pnr no bgvrqp and ixigo id no if[protected] for rs 7177.00. Indigo airlines divert the route of flight on 30 may 2020 which was not accepted by me and option to cancel the my air ticket and provide me refund. Indigo issue me a credit shell of rs 6449.00 and informed that the amount can be use for further booking of air ticket of indigo by me. I tried to re-book the air ticket on 01 june 2020 but not boocked due to the formalties not completed on 01 june 2020 and i spent my hard earned money for my further booking of air ticket from dibrugarh to new delhi on 01 june 2020. Now i need to book air ticket from amritsar to dibrugarh and the amount of credit shell of rs 6449.00. After lapsed of 12 days i am unable to expend the credit shell for booking of indigo due to the unknown formalties of indigo and ixigo. Please help me to book my air ticket using the credit shell at the earliest of panalise the ixigo and indigo airline not to provide me my amount of credit shell. I have lost my hardearned monty of rs 7177.00 with these agencies.