[Resolved]  Ixigo — Non Refunding of Flight tickets

Due to corona, I had to cancel my flight ticket. Inspite of taking insurance, the refund amount that have received is only Rs 182, against a booking of 3261/-.
The flight details are:
Flight-NDLS-IXB (03:00-11:05)
Flight Number: 6E-2214(NDLS-CCU)/6E-422(CCU-IXB)
PNR Number: OSGPPR
Passenger Name: Neelnisith Kamila
Booking id: [protected]@gmail.com
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Aug 6, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
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Comments

Hey,

The amount for airline cancellation charges has to be claimed from the insurance provider. We have processed refund as applicable. You can file the claim here. https://www.libertyinsurance.in/products/claim-intimation/claimintimation

Thanks
Team ixigo

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