[Resolved]  Ixigo — not refund in my money

I have booked a ticket on 12 jun 2019
Payment id is 3asr4x92b92v1zy4j9
Order id ixitr[protected]. Booked on brd to nizamuddin
Why not refund in my money
Second id ixitr[protected]i have booked on ticket bhandara road to nizamudin on 02 jun 2019 payment is deducted rs 1629
But. Ticket is not booked is payment not refund why not refund in my money
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Aug 9, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
Ixigo Customer Care's response
Hi Roshan,

Greetings from ixigo!

Thank you for writing in. Please be informed refund against the shared id has been initiated and shall reflect into your bank account by now as per bank refund policies.

Refund details are already been shared over e-mail; roshans*****[protected]@gmail.com.

Feel free to write in if you need any other assistance!.

Regards,
Team ixigo!
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