[Resolved] Ixigo — payment deducted, flight details not received | |||||
I've been leaving complaints on official sites and forums. I've booked tickes from ixigo.com from mumbai to mangalore for september 14th. However, i've not received any confirmation of flight or any flight details. I got a reply from razorpay payment portal confirming successful payment and money has been deducted from my account as well. I require an explaination of the same within 12 hr. Its very important for me to have that flight booking. Its really tiresome to pursue so much to get simple customer service out of you guys. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved | |||||
 1 Comment | |||||
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+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
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Greetings from ixigo
As per our discussion, your booking done via Sasti Ticket could not be confirmed due to transaction failure. However, the completely amount will be auto-reversed to your account in accordance with banking terms. For any assistance, please feel free to write to [protected]@ixigo.com. We'll be happy to help.
Regards,
Team ixigo