Ixigo Complaints & Reviews

Dear Team,

Booking ID :IH[protected]
Hotel Booking Number :[protected]

I had booked two days hotel on Ixigo platform from 27Nov23 to 29Nov23 at Fabexpress MT corporate stays at Knowledge park Noida. After reaching the hotel location, found out that hotel is converted to hostel 3 months back and we called ixigo to give the hotel contact number, unfortunately no one lifted the call and we didn’t get...

Whomever concern,

Dear Sir/Madam,
Sub - Refund

I suppose the get refund Rs. 920-83 from ixigo and regarding this i got message through WhatsApp on 4th November. As per message i have updated my bank details in ixigo portal, till date i haven't received the payment. And there is no any contact number or official mail ID to complaint. The ixigo WharsApp message as mentioned below.
Hi Skrao, br...

I have booked a ticket through the IXIGO site by using my IRCTC ID. and Password. My money from my account got deducted but the ticket is not booked....

I booked a flight from Bhopal to Bangalore for 26th Nov 2023 from Ixigo. My Flight trip id is IF[protected]. I made my payment through Payment and the transaction was successful. But on the Ixigo website it is showing as transaction failed. I got transaction again, but the amount was already deducted from my account. I did not get any ticket and no records are showing in my ixigo account. Not even for failed or cancelled transaction.br...

My money is deducted from my bank account through paytm upi Id [protected]@paytm but the app is showing payment canceled...

I always face this problem whenever I book a train through my Iphone and after making payment, ixigo app always asks me to re-login again and after that I enter the same password which I used to log in to the app. I had entered it after but this time the ixigo app does not accept it, then I use the link "forget password?" and I get a new password online but when I enter the same password, ixigo does not accept it. I talk to your customer...

I have booked the ticket of 25th November from Amritsar to Vadodara, i cancelled this ticket on 30 October 2023 & got message that money will credited till 31 October 2023 but yet not credited....

Hello i ahd book a flight ticket from ixigo on 3rd of September from London to ahmedabad pnr number is 5o4wlv on after noon nd on that booking i had done a spelling mistake in my surname so I contacted them they said we have to solve with the airline they didn't have that authority so i had contacted my airline which is air india so they told me that u had to buy anew fresh ticket of same date same time same flight nd then after verification...

Hello i ahd book a flight ticket from ixigo on 3rd of September on after noon nd on that booking i had done a spelling mistake in my surname so I contacted them they said we have to solve with the airline they didn't have that authority so i had contacted my airline which is air india so they told me that u had to buy anew fresh ticket of same date same time same flight nd then after verification we will issue a full refund so i did that...

Dear Ixigo Support Team,

I hope this email finds you well. I am writing to bring to your attention an issue related to a flight booking made through Ixigo, which was operated by Go Airlines (India) Limited, six months ago. Unfortunately, the flight was canceled due to Go First's bankruptcy, and despite several follow-ups, I have not received any updates or refunds for this booking.

Here are the details of the...

I have booked flight ticket from Bangalore to Hyd. Name is SHIRISHA G, as the last name is mandatory and not allowing single alphabet, I have entered SHIRISH in first name and A G in second name.
Due to which name is updated in boarding pass as A G SHIRISH.
Airport authorities were not allowing us into Airport.
I had to cancel the ticket and book a new one, which costed me 10, 000.
I am looking for the compensation...

Hello I have done booking two times both the time the money has been deducted but ixigo is showing and payment failed....

Recently I booked train ticket from Panvel to Thivim Mao Janshatabdi Station and I did my payment by UPI and the money transaction was successful and also I received the amount debited from my bank SMS by my tickets didn't get booked. I was my money to be refunded as early as possible. This seems like a fraud....

I was booked two flight tickets from ixigo, money debited from my account and not get tickets and refund the amount.kindly resolve the issue...

Money has been debited but train not booked...

Sir,
I tried to book a ticket from Chennai to pondicherry and my money was deducted and not yet the tickets were booked or the money is refunded.
The tickets were booked from the number [protected]...

I have made payment to ixigo trains and i failed to make a booking and but my payment is successful and now ixigo is not giving my refund.. They were showing that I'll get refund before 3pm today but I didn't get my refund yet to my bank account.. And my money is also not there in ixigo money max.. I need you to solve my problem ASAP!
Ixigo...

I have cancelled a refundable hotel booking and it's 12 days and I have still not received the refund yet. Everytime I chat with customer care, they say refund is processed but pending. Booking id: IH[protected].

Let me know when I will get the refund....

I have cancelled a refundable hotel booking. In the app it is showing as refunded. But it is now more than 10 days and still I have not received the refund in my account. I have used the chat feature in ixigo app and I was told the money is refunded from their side, but still not received. Booking id: IH[protected]...

I have made payment to ixigo trains and i failed to make a booking and my payment is successful and now ixigo is not giving my refund...