Ixigo Complaints & Reviews

Address: d8 shantivan residency bhestan surat

Dear sir

I haved booking Flight Delhi to Deoghar PNR NO I2YGKP. many time cont to indigo customer care executive told fare and refund price tag hidden not infom to customer, and ixigo customer demand mail required ticket cancelation charges, how to indigo and ixigi joint call possible customer care executive. and many days going and no clearity due to fare and refund price hidden tag...

Name nilesh bhavsarbr...

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I have booked a bus ticket from Madurai to Bangalore on May-6-2025. But I received a notification stating booking has failed and the Transaction number is OB[protected]Z4M. (Sri Siddhan travels).

Post this I recieved a message fro Sri Siddhan Travels that your booking is confirmed before 1 hour to board the bus. But I already booked some other travels from make my trip to Banaglore.

So its clear that problem with...

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Address: Second Floor, Veritas Building, Golf Course Rd, behind Ibis Hotel, Sector 53, Gurugram, Haryana 122002

I booked a ticket on 26.03.25 at 8
27Am and the booking was unsuccessful whereas money was deducted from my account.

INR 4191 spent on Kotak Bank Card x9718 on 26-MAR-2025 at WWW IXIGO COM.
This message I recieved from bank.
I had received a mail for refund from ixigo on 26.03.25 At 11.46Am

I reached Customer support through chat, two-three times, they said that I will get refund at 26 Mar...

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Address: Second Floor, Veritas Building, Golf Course Rd, behind Ibis Hotel, Sector 53, Gurugram, Haryana 122002

It is to inform that I have travelled from Dehradun to Srinagar on dated 22.02.2025.I had booked ticked through IXIGO Sites including meal during journey. I have done full payment, but While travelling Indigo Airline did not serve meal to us. I write mail to airline and they confirmed it that a refund of Rs 1000 has been submitted to booking site i. e IXIGO for further processing.
Now IXIGO have to refund me at earliest. I have talked...

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Sir,
This is to inform you that I had a flight From Guwahati to Kolkata on 22.02.2025 Alliance Air • 9I 758. The PNR no of my ticket is 2SKNPM . Two o[censored]s were supposed to travel, Mr. Jim Tudu and Mr. Sk. Adib Bin Ahamed. The ticket costed me Rs. 6670. However the flight was cancelled and the refund I received was Rs. 5582. Since, the flight was cancelled by the airline itself I, am supposed to get the full refund in this regard. I...

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I made a transaction from ixigo and entered irctc login id and chose gpay upi for payment but ticket was not booked but in gpay statement its showing "transaction is successful". Debited amount - 2331, date and time : 6 feb 2025, 4:44pm and upi transaction id[protected] . But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking....

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Address: dewa

This is regarding the train booking which I did in IXIGO site (PNR# [protected])( BOOKING ID:IXITRS[protected]), after seeign the claims in their ad/banner confirm ticket else 3X return with no terms and conditions remark in it or * mentioning in it .

But surprisingly after my tickets not confirmed I didn’t received the amount as promised by them .
In summary
I paid total amount = 8368 /-
For which...

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Made a transaction from ixigo and entered irctc login id and payment was done for ticket using upi but ticket was not booked. Debited amount - 1340, date and time : 1 Nov 2024, 01:59 pm and transaction id is[protected]. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund the full amount of rs 1340 asap.br...

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My train ticket booking failed on 06/10/24 and refund does not credited in my ixigo money max account
Trip id - IXITRS[protected]
payment id - 26EXHNER8EHHHQ00I9G
amount - 2, 976...

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My incident is as follows
I was entering to pf 3 through the rear entry of Mangalore Rly Station Maveli express Mangalore to TVC
time 5;10 pm
Departure time 5.30 PM
I was travelling with kids' baggage etc

See parked train @ pf 3

We entered the train b4 3ac

Once we entered the train the lights were on, since the train was not moving as expected I checked with the attendant by 5.45 pm, and he only informed us we had boarded the wrong train which was not Maveli it was Malabar Express as confirmed by coach attendant

Train Maveli Already Left from another PF

Since the train was fully occupied I had no other choices other than standing in the pf with my 3-year-old twin children's

Ixigo customer support has been notified about the posted complaint.

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इक्सिगो ग्राहक√ आप ixigo हेल्पलाइन} नंबर +91/7541-*005~700 पर भी कॉल कर सकते हैं … मैं ixigo पर शिकायत कैसे करूँ? ग्राहक√ आप ixigo हेल्पलाइन} नंबर +91/754-*1005~700 पर भी कॉल कर सकते हैं…...

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How √do I complain on ixigo?( 7541-OO5-7OO )customer√ you can √also call on ixigo helpline} number+07541-OO5-7OO .ixigo customer√ you can √also call on ixigo ......

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How √do I complain on ixigo? customer√ you can √also call on ixigo helpline} number+[protected].ixigo customer√ you can √also call on ixigo ......

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Address: Gurgaon

Hi
I booked a ticket via IXIGO from Chennai to Colombo, they deducted my money. I received another email stating booking cannot be made. refund will be issued in 7days. I have still not received any refunds. I have tried to email and call they have not responded. I have provided booking details below.

Booking made on 30th June 2024
Booking ID IF[protected]
Name:Aquilla Maria Anselm....

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Address: Ahmednagar

Amount is deducted from phone pay transition today,
but I haven't got any booking confirmation from your side.

I am confused to stay with this booking or try for another. Can I get back money or not

Please resolve early before 3 pm....

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My flight (spicejet- flight no.- 8448) was cancelled on 17th July. And I haven't recieved the refund.
Spicejet confirmed that they have initiated the refund and have asked me to contact you.
Kindly look into the matter keenly, and please provide me with further details and refund update.
Thanking you.

Ixigo customer support has been notified about the posted complaint.

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Hello sir, i booked a flight from mum to delhi on 13th june for 22nd june through ixigo. i cancelled it with the parent airline that is akasa air, and they processed my refund to the third party ixigo, but i have not recieved that refund from ixigo which akasa air gave them. please look into this.

My flight details:

booking id: IF[protected]
Naman Agarwal
Akasa air qp1120
Mumbai to delhibr...

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Booked a train ticket with TRIP ID IXITRS[protected]. Ticket was booked on 1 June 2024 and the same was cancelled on 2 June 2024 due to failed booking. The money was not refunded to the bank account whereas it showed that refund is initiated and is completed.

Ixigo customer support has been notified about the posted complaint.

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Ixigo Customer Care

from Gurugram, Haryana

Jun 4, 2024

Verified Support

Hi Suruchi, we are unable to see your booing ID as it is hidden by the platform. Please reach out to us via [protected]@ixigo.com

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Address: j 103 , queens tower , opp medipoint hospital , aundh , pune

I had booked flight ticket from pune to ahmedabad akasa flight no QP1509, PNR C95K3A on 13th may 2024.
I ticket issued by ixigo showed seat 16 E alloted to me. While web checkin there was no seat alloted to me, I contacted both akasa and ixigo customer care, my seat number 16 E was reflected in ixigo system but not in akasa. I had to pay extra Rs. 1200 for the seat. Had been seat shown in my ticket I would have booked other free seat, but due to error from ixigo I had to pay extra amount.

Ixigo customer support has been notified about the posted complaint.

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Ixigo Customer Care

from Gurugram, Haryana

Jul 1, 2024

Verified Support

Hey there, please note that we have not received any seat fee against the mentioned booking. Also, the free seats depend on the airline availability. For any further assistance, you may directly contact the airline. [protected]@

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A booking for flight from Kochi to Bangalore was done yesterday (29/04/2024) for two people under emergency circumstances and due to changes in events following the book the flight needed to be rescheduled to 05/05/2024. The website on rescheduling showed that the final amount to be paid for rescheduling as rs 996 considering both airline service and Ixigo service however the portal was experiencing certain failure. Hence contacting the customer...

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Ixigo Complaints & Reviews

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Ixigo reviews & complaints page 2

Refund I2YGKP

OB151989950Z4M. (Sri Siddhan travels).

Refund Rs- 4191 Still pending

Refund for Unserved Meal

Partial refund of airline fare

Money deducted but tickect not booked

total scam misleading ad, saying 3x where as they come up with t&c while refunds

Payment was done but ticket not generated

Train ticket money not received

Wrong pf shown through ixigo app

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Ixigo customer care

Ixigo toll-free number (7541-OO5-7OO)

How do I complain on ixigo?

refund not issued for colombo

I have pay Rs. 8583 for air ticket From Mumbai to Chh. Sambhajinagar on 14/ 08/2024 for 6E 5027

Refund for cancellation

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Refund not recieved from ixigo

refund of train ticket to the account

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Flight booking error

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Additional charges for rescheduling

Ixigo Complaints & Reviews

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Ixigo reviews & complaints page 2

Wrong pf shown through ixigo app

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Refund for cancellation

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refund of train ticket to the account

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Flight booking error

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