[Resolved]  Ixigo — Payment's successful but I didn't get the ticket for which I made the Payment

Good Evening, this is Harshini.This evening when I've gone through this Ixigo app to buy a train ticket from Rajamundry to Vishakapatnum with the help of Phone Pe;it's showing that the amount has been debited from my account and the payment is successful but in middle of the process the process has been stopped.Please do re-check once...
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hey,

Your amount is completely safe and will be auto-refunded within 7 days if the ticket is not issued. Please share the details here: www.ixigo.com/trainhelp so that we can assist you quickly. We're looking forward to your response.

Thanks
Team ixigo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information