[Resolved]  Ixigo — railway ticket refund

Address:Gurgaon, Haryana
Website:www.ixigo.com

I booked a ticket from warangal to bargarh on 22 september.The amount has been debited. I forgot my irctc password, so i was unable to book the ticket. The refund process initiated on 23 september and told it will be credited by 28. I didnot get refund and i complained to ixigo it didnot respond .my payment id EQFHUZ3EEWIPMB1BC and transaction id:IXITR[protected]
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Nov 24, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo

We wish to inform you that refund is already processed to your bank and complete refund transaction details have been shared with you over e-mail. Kindly check your bank statement as some banks don't notify via sms when refund is credited. For any assistance, you can write to us at [protected]@ixigo.com.

Thanks for your cooperation!

Regards,
Team ixigo
Complaint comments 

Comments

Booking Id: IXITR[protected]
Train Name: BANGALORE EXP
Date of Journey:[protected]

I have booked five (5) tickets from your site from Amritsar to Ambala cantt for 16 /10/18 but it shows booking successful not seat nos..not allotted so make refunds RS. 566.45 to my account pls.

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