Ixigo — Refund amount by airline not debited

Booking is [protected] SpiceJet cancell passenger Parwati Devi PNR W7173Y refunded Rs 5667 in your agency a/c but u credited1645.A chat message from airline clearly shows that Rs5667has been credited in agency a/c.This clearly showsairline not deducted any more charges.Hence initiate my rest amount otherwise matter wii be subjudice. Take action urgently.