Ixigo — refund

 
1 Review
 nooman mukadam on Dec 25, 2017
Today on 25th december 2017 at around 12.45 p. M i was booking train tickets for 02 adults in kokankanya express for 8th january 2018 from dadar to ratnagiri jn. Altough the money i. E. An amount of rs 510/- was deducted 2 times as i booked tickets for 2 times recurringly but no booking occured. It showed that money will be refunded in 10 days. Kindly ensure an early return of money plz.
Regards
Nooman
Nauman. Mukadam@gmail.com
Ixigo id - nooman45

Complaint Status


[Dec 25, 2017] Ixigo customer support has been notified about the posted complaint.
Ixigo Customer Care's response, Dec 26, 2017
Hi Nooman,

Greetings from ixigo

We'd like to inform you that your booking reflects as failed and hence ticket could not be issued. However, full refund has been already processed and will be credited in 5-10 working days depending on your bank. We appreciate your patience in the meanwhile.

Thanks for your cooperation!

Regards,

Team ixigo
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