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[Resolved]  Ixigo — refund has not been credited to my account

A total amount of 8240rs has been deducted from my account on 14 may[protected]rs for four times) and they are showing payment status as proceed payment ID - 2WSOPD44PEN8J3DVEZ, 2WSR6HL4AJWPOIC1QP, 2WSX5I163WH9V9RX04 AND [protected]@Y so kindly look over my issues as early as possible
Name- Snehal Dhandare
email - [protected]@gmail.com

refund has not been credited to my account
refund has not been credited to my account
refund has not been credited to my account
refund has not been credited to my account
Complaint marked as Resolved 2019-07-02 21:20:49

Complaint Status


[May 31, 2019] Ixigo customer support has been notified about the posted complaint.
Verified Support
Ixigo Customer Care's response Jun 01, 2019
Dear Snehal,

Thank you for contacting ixigo

We have processed refund for the booking. We request you to check your updated bank statement once. Please note that for the transaction ID- 2WSOPD44PEN8J3DVEZ, the payment was not received by us.

Please write back to us at [protected]@ixigo.com for more information or assistance.

Regards
Team ixigo
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

On 27 march 2019, I booked train from Tirunelveli to Tirupur (Train No- 22667) order ID:IXITR[protected] . Due to some internet issue I couldn't got ticket and you received my payment.. still I can't get money from you.

My ticket Abu road to malkapur booking was failed but on 13 May 2019 8.55 AM my 2491.62 rupees dudacted from bank account but not credited in my account so I want your help. Refund it as early as possible if your website is not fake

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