Ixigo — refund issues

 
2 Reviews
 Vjragav22 on Dec 27, 2017
Dear sir,
I have booked train ticket from h nizzamuddin to chennai central. I have canceled it at 19/12/2017. Still i am not get any refund from ixigo for following booking id:ixitr[protected] for ticket which i was cancelled. And my pnr number is [protected].. That ticket was refunded by irctc. Still i am not get any refund. Kindly refund my money to my account. I have tried feed back and complaint sites of your mail.. No one bothered about this

Complaint Status


[Dec 27, 2017] Ixigo customer support has been notified about the posted complaint.
Ixigo Customer Care's response, Jan 16, 2018
Hi,

Greetings from ixigo!

We hope your query was addressed.

For any further assistance you can write to us at trains@ixigo.com.

Regards,
Team ixigo
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Sir I booked a ticket mtj to tdd on 20 th dec waiting list 54 and journey day 42 waiting Tc came in train and he told ur e ticket automatically cancel please take another ticket with challan I collect challan 950 but my waiting ticket not canceled no message received yet please confirm as soon as possible

Ixigo Customer Care's response, Jan 16, 2018
Hi Umakant,

Hi,

Greetings from ixigo!

We hope your query was addressed.

For any further assistance you can write to us at trains@ixigo.com.

Regards,
Team ixigo

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