[Resolved] Ixigo — refund issues

[Resolved] Ixigo — refund issues

V Vjragav22 from Mahoba, Uttar Pradesh

Dear sir, I have booked train ticket from h nizzamuddin to chennai central. I have canceled it at 19/12/2017. Still i am not get any refund from ixigo for following booking id:ixitr[protected] for ticket which i was cancelled. And my pnr number is [protected].. That ticket was refunded by irctc. Still i am not get any refund. Kindly refund my money to my account. I have tried feed back and complaint sites of your mail.. No one bothered about this Was this information helpful? No (0) Yes (0)
Feb 16, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jan 16, 2018 Ixigo Customer Care's response Hi, Greetings from ixigo! We hope your query was addressed. For any further assistance you can write to us at [protected]@ixigo.com. Regards, Team ixigo
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Comments

Umakant Upman

from Guntur, Andhra Pradesh

Sir I booked a ticket mtj to tdd on 20 th dec waiting list 54 and journey day 42 waiting Tc came in train and he told ur e ticket automatically cancel please take another ticket with challan I collect challan 950 but my waiting ticket not canceled no message received yet please confirm as soon as possible

Ixigo Customer Care's response, Jan 16, 2018

Verified Support

Hi Umakant,

Hi,

Greetings from ixigo!

We hope your query was addressed.

For any further assistance you can write to us at trains@ixigo.com.

Regards,
Team ixigo

Abhay Ananthapadmanabhan

from Shirhatti, Karnataka

I booked ticket via Ixigo amount not yet refunded as booking got cancelled automatically