[Resolved]  Ixigo — refund money failed

Address:Varanasi, Uttar Pradesh, 232105
Website:No

Sir i book ticket on 04/09/2018 from CNB to JKN DATE OF JURNEY 09/09/2018. My ticket not confirm transection failed by ixigo.
Debit 237.68 rupess from my account
My name omprakash yadav
Date of dravels 09/09/2018
Date of booking failed 04/09/2018
Email id [protected]@gmail.com
Mob no [protected]
And some ixter copy i attacment.
For proof.
I can why debit balance from my acvount.
Tow times try for booking but not successfull.and debit balance 237.68 rupess from a/c
Card no ×××× ×××× ×××× 2066
Ifsc code ubin0560553
+1 photos
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Oct 7, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2018
Ixigo Customer Care's response
Hi Omprakash,

Greetings from ixigo!

We would like to inform you that we haven’t received any credit against the shared ids as transaction was not completed. Hence request you to please check with the bank concern regarding the refund.

Feel free to write in at [protected]@ixigo.com for any other assistance!

Regards,
Team ixigo.
Complaint comments 

Comments

Dear sir,
As I booked the journey from Madurai to Chennai on aug 6th my booking got failed and my amount is still not credit and I booked the journey from Haveri to Madurai my booking got failed and my amount is still not credit.Kindly please do the needful

Regards,
Karthik

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