[Resolved]  Ixigo — refund my money as soon as possible

Last 11/09/18, i booked 3 howrah - bhubaneswar ticket in dhauli express 2s class. On this day, this transaction was failure but 883.04 rs was deduct in my account, which transaction i'd is - ixitr[protected].in 13th sept i got a msg from team ixigo and they assured, this amount was refund within 72 hours. But still now this amount is not refund. Take it seriously as soon as possible.
Thank you.