[Resolved]  Ixigo — Refund not initiated since 4 months

Address:

Ixigo Office Address: Ixigo.com 2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon 122002 India.

Sir,
Concerned authority,
Its a humble request to you
Please ...i m tired of calling on ixigo...all persons whoever is attending the calls ..telling some different stories...They r behaving like customers are fool..and i dont have any option other than ..go to the Court...My PNRNo.is PEVSUQ
2 passengers 1.Sunil dagar 2.Neetu

20th april 2020 date of travel and ticket was cancelled bcoz of covid 19 ..
And in airvistara policies it is clearly refunding the whole amount
But ixigo not cancelling my ticket and holding my money since last months...vistara persons told we have already refunded to ixigo ..they r holding your money..and ixigo persons are not replying by anyway..all persons are making me fool since last 4 months...they r mediaters and they have to give my money...coz i hv paid on ixigo sum of money which i have enclosed with this Rs.6396
And my mobile no. Is [protected]

I have all the call recordings in which ixigo's call attending staff assuring me for my refunds ..at different different interavals...but still i m waiting...now i will go to the court with all recordings and emails sent by ixigo's team..that u will get your refund on 10...th may...then u will get on 15th may...then on 15th june then22june...and on 23rd july they told on 27 june...now i m very irritate ...initiate my refund...i m paying interest to my credit card persons since last 4 months for the money 'ixigo' have not refunded..i had paid

Ixigo is not refunding my money...and not replying for my complaints...