[Resolved]  Ixigo — Refund not received za

Dear ixigo team

1. I booked a ticket for 1 person in train no 04206, DLI FD EXP SPL for 3 MAY 2021 vide
Pnr - [protected]
Payment id - EU1W6NQGVGSLY58K08
Trip id - IXITR[protected]

2. Subsequently i cancelled the above ticket on 20 April and an amount of rs 600 refund was initiated

3. It was mailed to me that refund of rs 600 will be refunded in 10 days.

So far the refund amount has not been credited in my account and in irctc site it is showing that refund is completed

Request you to kindly revert back on status of my refund amount at the earliest.

Regards

Piyoush Jaiswal
Mob - [protected]
+2 photos
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Aug 12, 2021
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2021
Ixigo Customer Care's response
Hey,

The refund was successful on 20th April and will be credited to the payment source within 7 days.

Please reach out to us via www.ixig.com/help for any further assistance

Thanks
Team ixigo
Complaint comments 

Comments

I would like to thanks customercomplaints.in team for helping me since my refund completed on the same day of their action to my complaint.

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