[Resolved] Ixigo — Refund of my PNR [protected] Train 05005 | |||
Hi I have booked the train 05005 from IXIGO app then on 1 march i got the message that Train No. 05005 of 31/03/2021 has been cancelled due to unavoidable circumstances.Inconvenience caused is deeply regretted. When i check with booking partner IXIGO they said no need to cancel the ticket you will get full refund in 7 seven days after the journey date But on the day of traveling 31/03/2021 at 4.55 pm i got the message Train No.05005 of 31/03/2021 cancelled earlier has been restored now Now they are showing train is not cancel and I am not eligible for refund After that when I trying to file TDR from your app it is giving error Now Ixigo is not giving my refund Could you please let us know how can i claim the refund My pnr number is PNR-[protected] Trn:05005 Thanks Anshu Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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We are getting this checked and will get back to you with an update within 48 hours.
Thanks
Team ixigo
As checked TDR is already filed for this PNR. IRCTC takes 60-90 days to accept/reject the TDR filed.
Kindly wait for the shared timeline.
Thanks
Team ixigo