[Resolved] Ixigo — refund of tickets

[Resolved] Ixigo — refund of tickets

M [email protected]

Dear ixigo, I booked two flights and that has been cancelled by the airline. The details of these tickets are given below- Ticket pnr date of journey ixigo booking ref. No. Flight no. Amount paid (Inr) Fpti4b 05.05.2020 if[protected] indigo 6e 503 3663 Ajqnht 11.05.2020 if[protected] indigo 6e 541 3759 Indigo saying, the refund is initiated at 05th june 2020 to ixigo but i have not got any refund till now. I am also attaching the ticket cancellation receipt from airline screen shot in this mail. I tried in ixigo website many times but there is no way to contact ixigo. Please refund the amount asap or tell me to whom should i contact for refund. Let me know any other queries on this. Pfa Contact details: Name - manish kumar Email: [protected]@yahoo.com Mb - [protected] Thanks & regards, Manish +2 photos Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jul 17, 2020 Ixigo Customer Care's response Dear Manish, Greetings from ixigo! We have cancelled both the bookings and the refund will be processed to the payment source by 24th July. For future reference you can initiate cancellation of the booking from ixigo app in case the airline has approved a full refund directly to you since we are not notified about any direct communication you have with the airline. You can always reach out to us on the customer support number or the help center link available at the bottom of your flight ticket confirmation. Thanks Team ixigo.
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