[Resolved] Ixigo — refund of train ticket amount | |||||
I made a train ticket booking, with booking id: IXITR[protected] on 16 july 2018 from secunderabad to sainagar shiridi, but the booking was failed, saying that the amount of 2257 ₹ will be refunded to my account within 5 days. It has been 7 days, but I did not receive any refund. Kindly, refund the amount & solve the issue. Thanks. Was this information helpful? | |||||
Aug 25, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 Ixigo Customer Care's response Hi, Greetings from ixigo! Please be informed the refund against the shared is is already done from our end. We have sent you all the refund details to your mail id- spoorthi.[protected]@gmail.com. For further assistance feel free to write at [protected]@ixigo.com Regards, Team ixigo. | |||||
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+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
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Greetings from ixigo!
Could you please share the ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better. Also please be informed we haven’t received any credit against the shared id as transaction was not completed. Hence request you to please check with the bank concern regarding the refund against this id.
Feel free to write in to trains@ixigo.com.
Regards,
Team ixigo