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[Resolved]  Ixigo — refund request

Website:Ixigo

Dear sir tickets is not booked and payment is debit from my bank account.

My id. Im8979
Booking date. 12/5/2019
Book by. Ixigo
Payment by. Phone pe (App)
Booking id.. Uhgtsj0ovyjasfbb
Booking id.. P1905121857137609945701
Amt.917.45

My mobile. [protected]
Pls refund my amt.
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Jun 14, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
May 14, 2019
Ixigo Customer Care's response Hi Syed,

Greetings from ixigo!

We couldn't find your details. Could you please share the ixigo Booking/trip ID starting from "IXITR" at [protected]@ixigo.com so that we can assist you.
—
Regards,
Team ixigo
Complaint comments 
3 Comments

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Comments

Sir My amount of 2720 has been deducted thorw upi payment and ticket are not done as it stucks on loading page after payment .. so I reopen the app .. so the payment has been made but the booking process stop in between please raise my concern
Order ID: IXITR[protected]
Reply
My train ticket was not booked but payment deducted 1761 Rs
Plz solve the problem
Reply
Order I'd - Ixitr[protected]
Order I'd -ixitr[protected]

Both the booking got failed but money is debited, it's been 7 days still it is not refunded

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