[Resolved] Ixigo — Regarding refund on train booking | |
I have done 2payment from Google pay both payment were successful but while doing first booking payment has done but ixigo application was stuck and didn't redirect to application so payment was done but didn't get ticket I had made another booking after that till now I didn't get my first payments refund. I've attached the payment receipt which includes order number.
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Jun 9, 2022 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Dec 31, 2020 Ixigo Customer Care's response Dear Customer, The amount will be auto refunded within 7 days if the ticket is not issued. Please reach out to us via www.ixigo.com/help for further assistance. We would also request you to mark your complaint as resolved as soon as the issue is resolved. Thanks Team ixigo Dec 31, 2020 Updated by Nikhil Sapkale Didn't get refund till now!! Verified Support Apr 27, 2022 Ixigo Customer Care's response We trust this was resolved, for any assistance please reach out to us via www.ixigo.com/help
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