Ixigo — Request for Refund against PNR CBN3WA

Dear Sir,
I booked flight for muscat to jabalpur for travel date 22.04.2026 and my PNR no. was CBN3WA. Unfortunately the flight was Rescheduled so I cancelled my ticket and after enquiring the Airline (Indigo), it has been confirmed by them that full amount was refunded on 14.03.2026.
However, I have not received the amount till date.
You are requested to kindly refund the amount to me...
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Ixigo customer support has been notified about the posted complaint.
Mar 27, 2026
Updated by Tamrakar
Dear Sir/Madam,

I would like to inform you that due to the rescheduling of my flight, I had cancelled my ticket with the expectation of receiving a full refund of Rs. 34, 238. However, I have only received Rs. 30, 340 in my account.

I kindly request you to review this matter and arrange to transfer the remaining balance at the earliest.

Please let me know if any further information is required from my side.

Thank you for your prompt attention to this matter.
Verified Support
Mar 27, 2026
Ixigo Customer Care's response
HI Ramjee, we would like to inform you that we have processed the refund for the ixigo convenience fee INR 3897 and the amount will be credited back to your source account by 27 Mar 2026, 18:00
Mar 31, 2026
Updated by Tamrakar
Yes, I’ve received the amount. Thank you for your prompt action.
 
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