[Resolved] Ixigo — Rescheduling | |
Hi I have done booking through your app booking I'd no - IF[protected] as spicejet has cancelled my booking due to covid and money credited to credit shell. I want to reschedule my ticket I am very much disappointed to your service as no one is ready to solve ..every I had call customer service they only give assurance but still solution not done ..I am waiting my family to call your customer service just for my money . What you guys don't want to return back or reschedule our flights ..you all are cheating with us. Here I am just begging for last 7 days to reschedule my ticket but no concern seems at your end. Its pathetic to use your app I am preparing to sue your company to consumer court just for harassing us . Your dissastisfied consumer Dhananjay kumar Mob no [protected] Pnr no- NC4PWJ Was this information helpful? | |
Nov 12, 2020 Complaint marked as Resolved They had reschedule the ticket Ixigo customer support has been notified about the posted complaint. Verified Support Nov 11, 2020 Ixigo Customer Care's response Hey Dhananjay, We regret the inconvenience caused. We are looking into the case and shall connect with you to resolve. Thanks Team ixigo. Verified Support Nov 12, 2020 Ixigo Customer Care's response Hey Dhananjay, Please refer to the email sent and kindly confirm Thanks Team ixigo Verified Support Nov 12, 2020 Ixigo Customer Care's response Dear Dhananjay, We have shared the updated ticket via email. Trust this stands resolved. Let us know for any further assistance. Thanks Team ixigo. | |
1 Comment | |
Comments
I am calling at least 2 time daily for just payment link to reschedule but no one us listening..every time they say yes you will get in 4 hour but that four hour never comes .. become frustrated with your service .
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