[Resolved] Ixigo — the payment was successful and amount was debited from my account but I didn't get any confirmation of the, ticket nor the ticket pass

pooja hardaha

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I just paid for the flight from bengaluru to nagpur from ixigo app for the day November2ed indigo airlines at 2.25pm and paid through netbanking. the payment was successful and amount was debited from my account but i didn’t get any confirmation of the ticket nor the ticket pass, I dont know what wrong happened in the following process and
Please look in to the issue and resolve it as soon as possible...

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Nov 28, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

Ixigo Customer Care's response Hi Pooja,

Greetings from ixigo

We understand that your concern is regarding booking done via Cheapticket. We have escalated your concern to the service provider & it will be resolved within 24 hours. Be assured, your amount is completely safe and will be fully refunded if ticket was not issued.

Thanks for your cooperation!

Regards,
Team ixigo

Mar 01, 2019

Updated by pooja hardaha what's status plz reslove this problem soon.i m too much tense