[Resolved] Ixigo — ticket book but not received ticket

Shishpal fanan

from Abhaneri, Rajasthan

Address:

Villpost kachhawa, Sikar, Rajasthan

Sir i book the train ticket 15631 bme ghy express 22aprail payment successfully done but i do not received ticket my order id ixitr[protected] or payment id 28rs95bmp3liirm6ds pl send my ticket my email address [protected]@gmail.com
Sir please solve my problem my registered mob no [protected]
Orixigo user id is fanan15079
Ticket is 3411179 sir i book the ticket shishpal fanan

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Apr 25, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2019

Ixigo Customer Care's response Hi Shishpal,

Greetings from ixigo!

Please be informed booking against the shared id had failed and refund shall reflect into your bank account within 5 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement.

Rest assured! Your money is safe and will surely be refunded to your bank.

In case of any further assistance, please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.