Ixigo — ticket book but not received ticket

 
1 Review
Villpost kachhawa, Sikar, Sikar District, Rajasthan, India
 Shishpal fanan on Mar 22, 2019
Sir i book the train ticket 15631 bme ghy express 22aprail payment successfully done but i do not received ticket my order id ixitr[protected] or payment id 28rs95bmp3liirm6ds pl send my ticket my email address [email protected]
Sir please solve my problem my registered mob no [protected]
Orixigo user id is fanan15079
Ticket is 3411179 sir i book the ticket shishpal fanan

Complaint Status


[Mar 22, 2019] Ixigo customer support has been notified about the posted complaint.
Verified Support
Ixigo Customer Care's response, Mar 23, 2019
Hi Shishpal,

Greetings from ixigo!

Please be informed booking against the shared id had failed and refund shall reflect into your bank account within 5 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement.

Rest assured! Your money is safe and will surely be refunded to your bank.

In case of any further assistance, please write back to us at [email protected]

Regards,
Team ixigo.
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    77%
    Complaints
    506
    Pending
    89
    Resolved
    368
    phone
    +91 12 4461 7880
    location
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    Ixigo - ticket book but not received ticket