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[Resolved]  Ixigo — ticket confirmation

Address:110092

I recently had tried to book train ticket from bharatpur to nizamuddin through ixigo train app and gone for upi phonepe payment. After my account got debited with an amount of Rs1500 it doesn’t redirect me to the ixigo payment page and i didn’t receive any other confirmation regarding this.
These don’t have a customer care service also. Please help me ..

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May 2, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
Ixigo Customer Care's response Hi Charu,

Greetings from ixigo!

Please note the amount has been refunded to your source account only. Same should be reflecting into your UPI account in a day or two.

For any other assistance do write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
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Comments

I was booking train tickets from BORIVALI to Ahmdabad

Payment got cut tickets not received

Trsection history as below

ALERT:You've spent Rs.2244.56 via Debit Card xx3796 at IXIGO2994717 on[protected]:22:50:35

Pls. Refund

Devendra
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My booking train tickets but booking is failed from nellore to new guntur to times booking amount is debited first time amount 229.77 and second time 229.77 amount debited my account refund my amount.
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My amount for train ticket booking got deducted n d booking was failed
I did booking on 24th march 2019 n supposed to get refund within 5 days but didnt got yet
Kindly refund me

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