[Resolved] Ixigo — Ticket not booked, but payment deducted from account

Sanjay Karmankar

Address:

Nerul, Navi Mumbai

Dear sir,

On 8th March 2021, I booked ticket from Dhamangaon to Mumbai of dated: 10.04.2021. payment successfully deducted from my account of Rs. 1950.00, But ticket not booked. Also the deducted amount not refunded in my account. Also attached a receipt for your reference.

Kindly to needful and refund my deducted amount.

Regards,
Prakash Karmankar

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Mar 12, 2021

Complaint marked as Resolved

Email id: [email protected] Mobile no. 9324435379 Kindly solve the issue and refund the amount ASAP.

Ixigo customer support has been notified about the posted complaint.

Mar 12, 2021

Updated by Sanjay Karmankar Dear sir,

On 8th March 2021, I booked ticket from Dhamangaon to Mumbai of dated: 10.04.2021. payment successfully deducted from my account of Rs. 1950.00, But ticket not booked. Also the deducted amount not refunded in my account. Also attached a receipt for your reference.

Kindly to needful and refund my deducted amount.

Kindly contact me on the below details. Mb

Email id: [protected]@gmail.com
Mobile no. [protected]

Regards,
Prakash Karmankar

Mar 12, 2021

Updated by Sanjay Karmankar Hi ixigoer,

Sorry! Your train booking could not be completed as the payment did not go through in time. A refund of Rs. 1950 has been processed and should reflect in your bank account by 09 Mar 2021, 23:00.

Thank you,
Team ixigo