[Resolved] Ixigo — ticket not get booked

Anwarahammed

from Bengaluru, Karnataka

Address:

621108

I have booked a ticket from bangalore to salem. My name is ahammed.
Everything thing went good i had paid money finally i forgot the password to n ixigo app.. I pressed the forgot option.
Again i try to go it shows transaction expired. Its shoin booking pending please tell me how to book.. Please reply for my complaint immediately or else i can't go to my hometown.

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Nov 24, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

Ixigo Customer Care's response Hi,

Greetings from ixigo

We could not find your booking details from the given information. However, please be assured that your amount is completely safe & will be auto-refunded within 5 days if ticket is not issued. Kindly share the Trip Id with us at [protected]@ixigo.com so that we can address your concern quickly.

We're looking forward to hear from you.

Regards,
Team ixigo