[Resolved]  Ixigo — Train booking payment deducted but ticket not booked

I did not expect this but after complaining on ixigo facebook page i got response after 2-3 hours i shared my details and they reverted me back with the assurance of refund with in 4-5 days as usual but i got the refund with in an hour after contacting them. Its an big relief for me but still if the booking on the app is not functioning well why they still haven't solution. I hope they resolve it very soon and establish a customer care direct from app that would be very useful.