[Resolved] Ixigo — train ticket booking and payment related
NiNishi1311 on Mar 26, 2019
I have booking irctc tickets through your esteemed app.
Today i booked a ticked for anand vihar to htia through your app and successfully made the payement but booking is pending
The app is not giving me any information about my booking nd payment is also debited form my bank account
Please solve this problm
My order id is ixirt[protected] on 26. Mar.19
Complaint marked as Resolved Apr 28, 2019
[Mar 26, 2019] Ixigo customer support has been notified about the posted complaint.
Verified SupportIxigo Customer Care's response, Mar 28, 2019
Greetings from ixigo!
We couldn't find your details. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" or the e-mail and contact number used so that we can check and assist you better.
Looking forward to your reply.
For further assistance please write to us at [protected]@ixigo.com.
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