[Resolved]  Ixigo — train ticket booking and payment related

Dear sir,
I have booking irctc tickets through your esteemed app.

Today i booked a ticked for anand vihar to htia through your app and successfully made the payement but booking is pending
The app is not giving me any information about my booking nd payment is also debited form my bank account

Please solve this problm
My order id is ixirt[protected] on 26. Mar.19

Regards
Nishita
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Apr 28, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Mar 26, 2019
Updated by Nishi1311
And please refund my amount
Verified Support
Mar 28, 2019
Ixigo Customer Care's response
Hi Nishita,

Greetings from ixigo!

We couldn't find your details. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" or the e-mail and contact number used so that we can check and assist you better.

Looking forward to your reply.

For further assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
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