Ixigo — train ticket booking and payment related

 
1 Review
India
 Nishi1311 on Mar 26, 2019
Dear sir,
I have booking irctc tickets through your esteemed app.

Today i booked a ticked for anand vihar to htia through your app and successfully made the payement but booking is pending
The app is not giving me any information about my booking nd payment is also debited form my bank account

Please solve this problm
My order id is ixirt[protected] on 26. Mar.19

Regards
Nishita

Complaint Status


[Mar 26, 2019] Ixigo customer support has been notified about the posted complaint.
Updated by Nishi1311, Mar 26, 2019
And please refund my amount
Verified Support
Ixigo Customer Care's response, Mar 28, 2019
Hi Nishita,

Greetings from ixigo!

We couldn't find your details. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" or the e-mail and contact number used so that we can check and assist you better.

Looking forward to your reply.

For further assistance please write to us at [email protected]

Regards,
Team ixigo.
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    Customer satisfaction rating
    78%
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    Ixigo - train ticket booking and payment related